After Sales & Warranties

Rest assured

Buying a holiday home is a big decision and we understand you’ll want some reassurance that you’re in good hands with Firefly Fields.

Holiday home warranty

Firefly Fields is part of Avon Estates Ltd who are proud to have over 30 years experience in the industry with hundreds of happy owners who have been with us for many years.

If you buy a brand new holiday home it will come with the manufacturers and appliances warranties – see individual homes for details or ask a member of our sales team. For any pre-loved holiday home we will give you a 6 month warranty.

All our holiday homes are thoroughly inspected and tested prior to you taking ownership.


Owner Services Team

Our dedicated Owner Services team will check your holiday home prior to you moving in and talk you through how everything works on the day of your handover.

Should you have any issues or questions about your holiday home after moving in, our team will be on hand to help you out and ensure you settle in well ready to enjoy lots of happy times on the park.

Our Owner Services team can be contacted 7 days a week on 01789 293438 or