Rest assured
Buying a holiday home is a big decision and we understand you’ll want some reassurance that you’re in good hands with Stratford Parks.
Holiday home warranty
Stratford Parks is part of Avon Estates Ltd who are proud to have over 30 years experience in the industry with hundreds of happy owners who have been with us for many years.
If you buy a brand new holiday home it will come with the manufacturers and appliances warranties – see individual homes for details or ask a member of our sales team. For any pre-loved holiday home we will give you a 6 month warranty.
All our holiday homes are thoroughly inspected and tested prior to you taking ownership.
National Caravan Council Park
When you buy a holiday home at Stratford Parks, you can be confident that you’re buying from industry experts. All of our parks and holiday home sales team are fully NCC (National Caravan Council) accredited.
The NCC is the UK’s trading body for holiday parks and holiday home sales in the UK, providing a strict set of governing rules and guidelines that all of our parks must meet or exceed. These serve to protect you, the customer, by elevating the level of service you receive and ensuring you’re offered a higher level of consumer protection than that required by law.
Owner Services Team
Our dedicated Owner Services team will check your holiday home prior to you moving in and talk you through how everything works on the day of your handover.
Should you have any issues or questions about your holiday home after moving in, our team will be on hand to help you out and ensure you settle in well ready to enjoy lots of happy times on the park.
Our Owner Services team can be contacted 7 days a week on 01789 293438 or ownerservices@avon-estates.co.uk.
